Privacy Policy


This website (the “website”) is owned and operated by Punum Telford t/a Peanut Hypno (registered in England under company number Insert no) (called in this notice “we”, “our” or “us”).

Purpose of the privacy notice

This privacy notice tells you about the information collected about you when you visit the website or otherwise provide information.

It tells you how you can exercise your rights including your right to object to some of the data handling we carry out. More information about your rights and how you can exercise them is set out in the “Your Rights” section below.

Personal data we collect

Website usage data and information about your computer.

How do we use this data?

When you browse this website, we use cookies to collect:

  • Information about your use of the website – we collect standard internet log information and details of visitor behaviour.
    • We use this information to record visitor numbers and the way they view the website. This information does not in any way identify you personally.
    • We use Google Analytics, to collect this information which is only processed in a way which does not identify anyone. Google does not identify those visiting this website.
  • Information about your computer; this includes your IP address, operating system and browser type.
    • We use this information to help maintain the security of the website and to identify trends so that we can improve its performance. 
    • We do not use this information in any way that would identify you personally.

We collect this information for the purpose of maintaining and managing the website. If you do not want us to collect this information use the “do not track” (“DNT”) facility of your web browser to tell us that you don’t want to be tracked when you use the website. Read about DNT here

For more information about how we use cookies on our Website, see our Cookies Policy.

Information storage

Information about your visit to the website is only kept for as long as necessary for the purposes of tracking usage information.

Information sharing

Website usage information is only shared with Google Analytics for the purpose of analysing usage of

Information transfer

Information we collect and store in order to manage the services we provide to you is held by Google on secure servers located both within and outside the European Economic Area (EEA).

Information you send us

How do we use this data?

You do not have to supply us directly with any information when you use our website. If you choose to contact us we will use the information you send us for the purpose of responding to your enquiry. When we use your personal data for these purposes, we do so for our legitimate business interest in communicating with you in accordance with your wishes and expectations. We will also use this data for the purpose of our legitimate interests in accessing appropriate professional advice and in order to ensure we comply with legal obligations to which our business is subject.

How long do we keep this information for?

We will only keep your information for as long as is necessary in order to manage your query. We usually keep records of routine queries for 6 months but in some cases (for example where the query relates to a contract between us, or where we need to obtain legal advice in order to respond to a complaint) we may need to retain a record of our communications for up to 6 years.

Sharing information

We will not share your information with any third party unless:

  • we have your permission; 
  • we are required to do so by law.

Transfer of information

Information we collect and store in order to manage the services we provide to you is held by our service provider(s) on secure servers located both within and outside the European Economic Area (EEA).

For servers located outside the European Economic Area (EEA), we protect your privacy by ensuring our service provider(s) are registered with the EU-US Privacy Shield.

If you require further information about these safeguards, please contact us.

Your Rights

You can ask us at any time to provide you with a copy of your personal data. In relation to personal data you have supplied to us, and which is held by us for the purpose of entering into a contract between us or on the basis of your consent, you are entitled to ask us for a copy of this information in a structured, commonly used and machine readable format so that you can reuse it or share it with other organisations.

If you think the personal data we hold about you is inaccurate or incomplete, you can ask us to correct it or complete it.

In some circumstances you also have the right to object to our processing of your data and can ask us to restrict our use of your data and to delete it.

There are some exceptions to these rights, however. For example, it will not be possible for us to delete your data if we are required by law to keep it or if we hold it in connection with a contract with you. Similarly, access to your data may be refused if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information.

If you wish to exercise any of these rights you should contact us.

Contact us and your right of complaint

Questions, comments or requests concerning this privacy notice are welcomed and should be addressed to Punum Telford, 8 Hollyhook Close, Crowthorne, Berkshire RG45 6TX.

If you have a concern about the way we handle your personal data you have the right to complain to the Information Commissioner (ICO). You can find details of how to do this on the ICO website or by calling their helpline on 0303 123 1113bsite